Divi is a powerful and user-friendly WordPress theme and page builder. While it’s a popular choice for building beautiful, custom websites, it’s not without its challenges. From loading problems to mobile responsiveness issues, Divi users sometimes face roadblocks that need quick solutions. This guide breaks down the ten most common Divi website issues and offers simple, effective fixes to keep your site running smoothly.
#1. Divi Builder Does Not Load and Stuck on Spinning Circle
When the Divi Builder refuses to load and it remains on a spinning wheel, this could be some plugin not functioning well with the others, congestion, or limited server RAM.
How to Solutions:
- Reset All Technologies: Use the technology of the cache plugin installed on your site and empty all caches. After this, try reloading the page.
- Turn Plugins Off: Deactivate all the additional plugins and see if the builder opens. This is the easiest way to identify the cause of the problem, one-by-one reactivate the plugins.
- Modify PHP parameter: To this file, wp-config.php, add the following line: :`define(‘WP_MEMORY_LIMIT’, ‘256M’);` so that there is enough memory available.
Pro Tip: It is highly recommended that you make sure your installation of the Divi theme and WordPress is the latest version whenever possible to avoid these issues.
# 2. Delayed Response when Loading Pages
A Divi site that takes a long time to load can result in an awful experience for the user and negatively impact your SEO results. Other reasons consist of very large images occupancy, too much CSS or JavaScript code, and poor-quality hosting. How to Solutions.
- Improve Image Quality: Make use of sites like TinyPNG or Smush in doing so however, do not compromise on quality.
- Incorporate Caching Extensions: Caching tools such as WP Rocket often enhance a webpage by minimizing request units and easing their distribution.
- Activate Performance Functions of Divi: In the Divi Theme Options, go to the Performance tab and enable static CSS file generation and other options.
#3) Re-Save Permalinks
Re-saving permalinks in WordPress helps fix issues like 404 errors, broken links, and incorrect URL structures. It ensures changes to the permalink settings, like switching to a custom structure, are applied correctly. This step also updates URLs after plugin or theme updates and ensures custom post types work as expected. Additionally, it clears any outdated rewrite rules in the .htaccess file, helping WordPress handle URLs properly.
From the WordPress dashboard, go on to “Settings>Permalinks.”
Without making any changes, simply click the “Save Changes” button at the bottom of the page. This will refresh and reset the permalinks, ensuring that all URL structures are applied correctly.
#4. Mobile Elements that do not Respond or Align Correctly
It is important to ensure that your Divi site is presentable on a mobile device, however using fixed-width settings coupled with improper margins can create issues. How to Solutions :
- Responsive Editing: Use Divi’s responsive editing features to look through and make changes to tablet and mobile elements when needed.
- Use Flexible Units: Instead of fixed widths, use percentages or other flexible units such as VW or VH which are based on the viewport sizes.
- Inspect Elements: Use Developer Tools available on browsers to determine the faulty CSS rules and correct them.
Pro Tip: It is easy to use Divi’s “Responsive Content” controls to make slight changes to designs when switching between devices without the need for complex codes.
#5. Visual Bugs After Updates
When users go ahead and update Divi or WordPress, chances are certain elements of the layout will be lost or certain elements will not obey the layout at all. This is especially true for children’s themes and codes that have become obsolete, or in some cases, third-party extensions that interfere with the expected outcome.
How to Solutions:
- Backup Before Updates: Remember to back up the site before performing any major changes including updates.
- Disable Plugins & Custom Code: Switch off custom scripts and extensions, then turn them one after the other to see the culprit.
- Check Child Theme Compatibility: Check if your child theme templates and styles have been updated to the current standards.
Pro Tip: In cases where you continue having the same problem, you could consider downgrading the Divi version you are currently using and remember to report any bugs to Elegant Themes.
#6. Divi system status check
To verify the system health of your Divi website, you can use Divi’s System Status tool which is built-in software. This functionality also aids you in locating possible WordPress site sever-related issues that could be hampering the performance and operations of Divi. Steps to Check Divi Website System Status:
- Go to Divi Settings: In the admin panel, choose Divi, then Support Center from the drop-down list.
- Check System Status: While in the “Support Center”, open the System Status Page.
- Examine System Information: Obtain details regarding server configuration, the level of PHP in use, information concerning the database, and look out for alerts that include but are not limited to the PHP version, memory limits, available disk space, access permissions on files, and cache.
Pro Tips:
- PHP Version: Should your PHP version be old, please speak with your host and kindly request for a more current version.
- Memory Limits: If you are having problems related to site speed or functionality, the PHP memory limit may need to be raised. This can usually be done in your hosting control panel or wp-config. php file.
- Cache and CDN: When a CDN (such as Cloudflare) or a caching plugin (such as WP Rocket or W3 Total Cache) is used, make sure these are properly set up and do not obstruct the use of Divi.
As it is important to monitor the system status and rectify any associated errors, it will also enhance the efficiency of your Divi website.
#7. Enable Safe Mode
By enabling Safe Mode, you can safely make changes to your site or investigate issues without interference from conflicting elements. Once you have identified and resolved the issue, you can disable Safe Mode to return to normal functionality. Here’s how to enable Divi Safe Mode:
- Go to your WordPress dashboard.
- Navigate to Divi > Support Center
- In the Safe Mode section, click the “Enable Safe Mode” button.
This is particularly useful when you’re experiencing issues with the Divi Builder, or when the site’s layout looks broken, and you need to isolate whether the issue is related to Divi itself, or if it’s coming from an external source.
Conclusion
Addressing Divi website issues quickly is crucial for maintaining a functional, user-friendly site. Fixing performance problems like slow loading, navigation challenges, and distorted pages ensures smooth visitor experiences. Regularly optimizing, updating, and troubleshooting your Divi theme minimizes downtime and boosts site effectiveness.
Routine maintenance, managing cache, and testing upgrades on a separate server save time and effort. Proper upkeep not only enhances user satisfaction but also improves SEO, driving site success. With proactive measures and quick fixes, you can maximize Divi’s flexibility and design potential for an exceptional online experience
Enjoy!
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